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Testimonials

HONEST REVIEWS - Click below for more testimonials

Following in his grandfather’s footsteps, Stefan is passionate about building strong relationships while connecting people to property.

 

Professional and approachable, Stefan loves interacting with people and understands the value of good communication, friendliness and honesty. “It’s essential to put my clients’ needs first, in order to effectively strategise how to make the sale work for both the purchaser and the vendor.”

 

As a long-time local resident, clients’ appreciate Stefan’s superior insight to all local attractions and amenities in an area jam-packed with diversity.

Outside of the office, Stefan is involved in a wide range of sports. Whether its playing or spectating it doesn't matter. In his downtime Stefan enjoys spending quality time with his wife, son, family and friends. 

 

With years of experience and a fantastic team beside me, you’re sure to get the best real estate services with Stefan Stella. 

Hi Stefan,

I don't believe a simple thank you is sufficient for the outstanding result you achieved when selling our property recently. As a result I have decided to relay my gratitude through this letter in the hope that you will show it to prospective clients by using it as a testimonial in your resume.

You were presented with what could only be described as extremely difficult circumstances to work with from the outset, I do understand these situations are not unique however believe they would be rarely encountered and hopefully you are not exposed to them again.

You were initially contacted by another member of this family and arranged for the sale of the property by auction and estimated a sale price that was appropriate to the market at the time. Things probably seemed quite normal at this time but you soon discovered it was not going to be smooth sailing and was becoming quite challenging to say the least. All the problems were at our end and unfortunately you had to deal with information not being relayed, decisions being made by one party without the others consent or knowledge and eventually the reality that legal intervention was going to completely derail the sale at a very late stage.

Through this entire process you conducted yourself in a professional manner talking to both parties on a regular basis and on many occasions being the mediator. You would not have known who was right or who was wrong or for that matter who to believe and to your credit remained neutral and placed an equal amount of importance on all requests made.

The effort and hard work you put in is the main reason this sale was able to be sanctioned at the eleventh hour and finished up going ahead, you should be proud of what you achieved as there is no doubting the work that you had to put in and the uncertainty you faced.

You put a huge amount of effort into contacting potential buyers, negotiating settlement periods and ensuring as many gave commitment to attending the auction as possible. On the day most attended and this is testament to your hard work and made for a successful auction achieving approximately 35% above the estimated sale price. You worked tirelessly leading up to and on auction day, this coupled with Milo's outstanding skills as an auctioneer brought in a result that can only be described as outstanding.
 

Ross - Moonee Ponds

Commendation for Stefan Stella,

Nelson Alexander Real Estate- Essendon


We recently had the experience of selling, what had once been, our family home in Brunswick.  Close friends had recommended Stefan Stella to us. We had originally bought our house in Brunswick through Nelson Alexander and having lived in Brunswick for 20 years, we were well aware of the excellent reputation of Nelson Alexander and its agents. 

We are now living interstate and the prospect of attempting to sell a property long-distance was daunting.

Stefan made the process so much easier by being ready to negotiate every step of the way. It meant that I could plan ahead my visits to Melbourne as last minute preparations were done, or arrange with Stefan to be present instead.

Stefan explained clearly the commission and advertising costs involved so there were no surprises at the completion of the sale campaign.

Stefan contacted me after each open for inspection, informed me of the numbers attending and the feedback from potential buyers.

We also had the benefit of agents from other Nelson Alexander offices being informed about our house, and arranging for their potential buyers to visit our house. Where necessary, those agents and Stefan Stella would arrange private inspections of our house.

The agents at Nelson Alexander work as team, no matter which office they represent, and Stefan is a team player.


Stefan told me the day before the auction that I had been too calm all the way through the sales campaign, but it really was that I trusted him, had no reason to doubt him and felt that it was all under control!

We achieved an excellent result at auction and I highly recommend Stefan Stella to anyone who is thinking of selling a house in the Inner North area of Melbourne.

Danni - Brunswick

Dear Stefan,

 

I would like to express my sincere appreciation for the way in which you managed the sale of 59 Lennox St Moonee Ponds.

 

From our first meeting your were professional, accommodating and always gave due consideration to my needs and expectations.

In my dealings with you throughout the campaign you demonstrated a thorough understanding and knowledge of the market.

 

You were totally open and transparent with everything, always giving me ample opportunity to voice my thoughts in terms of how I wanted to proceed.

Mostly, I followed your suggestions because I could see the good sense in your advice, and I always felt that you were acting in my best interest to achieve a great result.

Which you did.

 

Even after settlement you made yourself available to me, attending to any queries I had.

Really Stefan, you were a pleasure to work with.

 

Thanks to you, and the expertise of Milo as an auctioneer, we did receive an outstanding result.

 

Kindest regards,

 

Margaret

Margaret - Moonee Ponds

When it came time to sell the family home we spoke with a few different agencies.  I was immediately impressed with the pre-meeting research Stefan had undertaken, his knowledge of the market in our area and his energy and enthusiasm. 

Preparing the house for sale was made a lot easier by Nelson Alexander’s list of very reliable local tradesman who were able to do quality work on short notice.

The advertising plan and advice I received was fantastic and our advertising campaign was simply amazing.  Stefan’s professional and friendly demeanor is a winning combination that ensured we had lots of potential purchasers come auction day.

Blown away by the result we are more than happy.  Don’t hesitate - call Stefan!

Darralyn - Keilor East

My name is Sonia and myself and my brother, Robert had the pleasure of dealing with Stefan over the last month.

 

The property we sold is 1/35 Rollo Street, Coburg North.  This was the family home of our parents.  Our father passed away a few years ago now, however our mother passed away earlier this year.

 

This was obviously an emotionally difficult sale for the both of us.

 

It was personally my first time also selling a property so I was very new to the whole process.  

 

We chose Stefan as my brother had previous dealings with him.

 

I would like to let you know what a wonderful job Stefan did throughout the whole process.  Stefan was very compassionate with our situation and what I liked most, is that he was honest and genuine.  Stefan is also very knowledgeable and whatever questions I had, he would always take the time to answer them but also ensure I was always comfortable with the whole process.

 

And overall, he is a lovely gentleman, friendly, polite and courteous.

 

I don't plan on selling another property anytime soon, but I would have no hesitation in recommending Stefan to others.

 

Stefan is a great asset to your fabulous team!

 

Thank you.

Sonia - Coburg North

I would like to thank Stefan Stella and the team at Nelson Alexander Essendon for their honest and professional manner in which they conducted the advertising campaign and auction of our property in Pascoe Vale.


Their advice and assistance in helping us prepare the property for sale was invaluable and ultimately helped us achieve a great result.

Stefan always kept us thoroughly informed as to the progress of the house openings and any potential interest from prospective buyers. Stefan was always available to answer any questions or queries that may have needed clarification.


We choose Stefan after dealing with him from a buyer’s point of view, with him showing us several homes to purchase. We ended up buying the property of our dreams through another real estate agent, but choose Stefan to sell our house because of his honest and professional approach.
We would highly recommend Stefan Stella and the team at Nelson Alexander Essendon to anyone who is considering selling or purchasing a property.

Richard - Pascoe Vale

Dear Stefan,

 

Thank you for your help in selling my home recently.  I was so impressed by your dedication, commitment, enthusiasm, and respect to me and my home.

 

My decision to sell my home was not easy but by dealing with you the process seemed to flow smoothly and without hassles.

 

The Nelson Alexander team, and particularly you, worked tirelessly to achieve a satisfying result for me. A vendor could not ask for more and I would not hesitate in recommending you to anyone looking to sell or buy a property in the area.

 

As a representative for Nelson Alexander, the company could not ask for a better member of their team, your professionalism is one of a kind, thanks again!

 

I wish you great success for the future.

Marg - Brunswick West

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